PRIVACY POLICY
Effective Date: January 1, 2026
Last Updated: February 9, 2026
1. Introduction and Accountability
Caradise UAE (“Caradise,” “we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. As a registered data controller operating within the United Arab Emirates, we process and handle personal data in strict compliance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and the regulatory standards set by the UAE Data Office. This policy outlines our standards for the lawful, fair, transparent, and secure processing of your data.
2. Information We Collect
We collect only the personal data necessary to fulfill your executive chauffeur, fleet rental, and transport logistics requirements.
Directly Provided Data: This includes your name, email address, phone number, travel itinerary, and payment/billing details collected via our quote request forms or direct communication.
Automatically Collected Data: When you visit our website, we may collect IP addresses, browser types, and device information. We utilize tracking technologies, including the Meta Pixel and Google Analytics, to improve site performance and deliver relevant advertising.
3. Specification of Purpose and Lawful Basis
Your data is collected and processed solely for specific, clear, and lawful purposes:
Processing vehicle reservations and executing transportation contracts.
Managing chauffeur dispatch, airport transfers, and corporate logistics.
Processing secure electronic payments, security deposits, and refunds.
Fulfilling UAE legal, tax, law enforcement, and regulatory compliance obligations.
We do not sell, rent, or trade your personal data to third parties under any circumstances.
4. Data Security, Retention, and Storage
We implement strict technical, physical, and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. In accordance with UAE law, your information is retained only for as long as necessary to fulfill the service contract, resolve potential commercial disputes, or satisfy statutory tax and financial record-keeping obligations in the UAE.
5. Your Rights as a Data Subject
Under UAE Personal Data Protection Law (PDPL), you have specific legal rights regarding your personal data:
The right to obtain confirmation of data processing and request a copy of your personal data.
The right to request the rectification of inaccurate data or the erasure of data no longer required for its original purpose.
The right to object to or restrict processing for specific activities, including direct marketing or automated profiling.
The right to request the transfer of your personal data to another party in a structured, readable format.
6. Contact Information
To exercise your rights or for any privacy-related inquiries, please contact our designated Data Protection Supervisor:
Email: rentacar@caradiseuae.com
Phone / WhatsApp: +971 50 519 9200
